General Terms & Conditions

Kooloo Modern is an online shop that sells antique and 20th century furniture and home-ware.  Due to the nature of our business, pretty much all of our stock has been used in a former life and is either restored or has been preserved in a sale-able condition.  Please be aware that as these lovely pieces have lived lives before and they will be subject to signs of aging and general wear, this is also reflected in our prices. Whilst we make every effort to ensure our stock is sold in sound, safe and usable condition, all items are 'sold as seen'. As we are not the manufacturers, we cannot give any performance or safety guarantees. We advise you conduct your own safety assessment, in particular for items that are to be used in a commercial situation.

If you require any further images or information on any of the products listed on our site please don’t hesitate to contact us via e-mail to info@kooloomodern.com or over the phone on +32484163131.  We’ll be more than happy to help.

Price, Payment Methods, Delivery & Returns

All our items are priced in €.

Payment is done via a bank transfer.  In this instance, please place your order via email (info@kooloomodern.com) and we'll prepare an invoice for you.

Payment/Proof of Payment is due within 2 business days from the invoice date. Otherwise the item will be back on sale.

Delivery follows upon receipt of payment (including courier costs if applicable).  

 

All our items are shipped from Brussels, Belgium.


Prices for furniture items do not include delivery, but we will be more than happy to arrange Door to Door delivery anywhere in the World. Please contact us for a quote via email.

 

Please note that overseas customers may incur import duties and taxes, which will be paid by the purchaser.

If the item arrives damaged then it must be photographed on delivery and e-mailed to us within 48 hours.  You must hold on to all original wrapping for the process to be completed successfully.

 

We offer a full refund, excluding shipping, for any item bought online that you wish to return. Additional postal, shipping or courier costs will be at the buyer's expense and must be returned within 14 days of delivery.

If the item bought online does not match the condition and pictures on our website, the additional postal, shipping or courier costs are on us. 

Wholesale Inquiries

Kooloo Modern is always looking for new pieces of mid-century furniture and vintage items. It typically takes 24-48 hours for us to turnaround a buying quote. If you are an antique dealer who wants to sell some pieces of furniture just send us some pictures via email. Based on the period, condition and location we will make you an offer. 

Privacy & Safety

We respect your privacy rights.  Right on. Any records on our customers are securely stored and are strictly private and confidential.  Your e-mails and payment details are locked safely in our secure database and never get passed on to any third party organisations. 

We do not store credit card details nor do we share customer details with any 3rd parties.

With regards to our mailing list, if at any point you wish to be taken off this awesome update then please let us know at info@kooloomodern.com (or quicker still, press the unsubscribe link at the bottom of our email). 

For any further information on our terms and conditions or if you just have a question you like to ask please contact us via e-mail or telephone.